The image provided was an invalid file type. Would you like to start again?

[serrat]

Why do you think i cant use the images?

[admin]

Have you set image folder permissions to 777 ?

[serrat]

Of course. . .  Any other suggestions?

[admin]

please stop emailing the email address and use the forum for support ! full support is given here in the forum as per your purchase.
without you showing us your site (where script is installed) we can only respond with what we have,

[serrat]

my site is www.ayan.org/test. no one told me to send my site's name you already have this. You cant tell me to stop emailing because it has been 96 hours since it is paid but nothing seems to work.

I did whatever you told me to do but you did nothing since 96 hours (except did you 777ed your directory)

So... If you sell a script it is supposed to work. You can not answer before 24 hours. (the proof is Posted on: October 11, 2009, 11:30:56 - Posted on: October 12, 2009, 04:02:01  -  Posted on: October 12, 2009, 04:02:01 - Posted on: Today at 12:10:31 AM) Please just hurry or do as you do hurry

[admin]

Hi

Just for your informaion purposes
You made payment just over 72 hours ago now sp 96 is untrue.
A return email was made to you within 3 hours of me confirming your payment.  Oct 10, 2009 at 1:50 PM

over 4 1/2  hours later you emailed us Oct 10, 2009 at 6:33 PM
you quoted your payment email
to which within 26 min I had again sent you the first email again... Oct 10, 2009 at 6:56 PM

You recieved the script once we recieved details.

You have also been recievein emails from us and now all support is to be directed via the support forum.

Please also note that the first response was after 5 hours not 24 hours lol you made a post just after 11:30 pm (forum time) I responded a little after 4:00 a.m (forum time)
No one should need to tell you what to provide to get full support yes we have the domain you are using but not the direct path to its install location.
Your attitude towards us is nothing more than impatient and nasty.
We pride ourself on our commitment and support on our scripts

There is no need to quote proof to other threads we can see.
Please step back and see this for what it is and be paitent not impatient. Please remember different time zones also so when you are online others may not be.

For a start whet file extensions are you trying to upload ? gif , jpeg , bmp etc?

[serrat]

I have tried every file format including jpeg, png, gif... Is there a file size restriction (which i hever saw in codes) is there a way that i restrict the images so that there will be no problem for me? (deleting lines with if clauses about images)

[admin2]

I have tried every file format including jpeg, png, gif... Is there a file size restriction (which i hever saw in codes) is there a way that i restrict the images so that there will be no problem for me? (deleting lines with if clauses about images)

Hi Serrat.

Sorry for the delay, our developer will look into this as soon as he gets the chance. As Paul (admin) has said before we pride ourselves on our customer service and we will sort the problem out for you.

[Tom]

my site is www.ayan.org/test. no one told me to send my site's name you already have this. You cant tell me to stop emailing because it has been 96 hours since it is paid but nothing seems to work.

I did whatever you told me to do but you did nothing since 96 hours (except did you 777ed your directory)

So... If you sell a script it is supposed to work. You can not answer before 24 hours. (the proof is Posted on: October 11, 2009, 11:30:56 - Posted on: October 12, 2009, 04:02:01  -  Posted on: October 12, 2009, 04:02:01 - Posted on: Today at 12:10:31 AM) Please just hurry or do as you do hurry

My apologies for the delay you have had in receiving support, this is primarily because I had taken a week off my general working hours to begin University. I must note however that the script works perfectly on other sites so I would take issue with your stating that the script does not work.

Here is a checklist of items for you to check:

 1) Make sure that the /uploads directory on your server is set to 777.
 2) Make sure that the uploading functionality in your php.ini file is set to allow remote file uploading (contact your host if you are unsure).
 3) Do a test by creating a new image in your editing program and saving it as a .jpg. This will rule out any possible filetype issues.
 4) Check that your php.ini does not contain any restrictive file size limitations (again, contact your host if you are unsure).

Please get back to me if none of these tests solve your issue.

[Tom]

serrat: Did the above suggestions solve your issue?